Player’s deposit is delayed

Instead, it offers a grounded, smooth experience that’s clearly designed for real players who value cashback, fast access, and reliable payments. On top of that, new players who deposit at least €30 also receive 100 free spins on Book of Dead. These spins must be used within 24 hours and come with a 35x wagering requirement on winnings. Cashback also carries a 10x wagering requirement, which must be completed within 7 days. I initially had deposited the amount of 50€, which Big Lucky Casino was taken out of my bank account but never arrived in my balance on Big Lucky. I chatted with them on the 26th of August, they sent me an email on the 7th of September that the matter has been escalated, however I haven’t received an update at all.

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• Once your documents are submitted, Big Lucky’s team will review and validate them.
• They encourage using SSL encryption, reliable banking institutions, and reputable game providers.
• Any amounts exceeding these thresholds will be paid out in installments, meaning the funds will be divided into multiple transfers rather than processed in a single payout.
• Big Lucky is a new online casino launched exclusively for Kingbonus on the 20th of April 2025.
• On the other hand, big casinos should have sufficient cashflow to pay them out.
• Today I chatted with their customer service again to check if they had any updates, but they said it’s still being investigated.

There are various slots like that at Big Lucky Casino, including Le Bandit, Fire in the Hole, and African Sunset 2. Where you’re looking to up your payouts, the Megaways offer hundreds of thousands of paylines where you can land winning combinations adjacent. These games also sport unique bonus features that enhance your winning combinations and add excitement to your gameplay.

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Table games like roulette, blackjack, and baccarat combine luck with elements of skill, offering players a chance to make decisions that can slightly reduce the house edge. Popular titles include Auto Roulette, Back Blackjack, and Baccarat. There is also a live casino section where the casino floor and live dealers stream onto your devices in high definition. The live dealers engage with the players during the session, offering insights to help them get along smoothly.
Once you start using the bonus, you’ll need to fulfill a 35x wagering requirement on the bonus amount. There is no app, although players on the move can use the site to access their favourite casino games. The site loads seamlessly on most mobile browsers and features several crucial sections, including responsible gambling, accessible in the palm of your hand.

• To ensure a smoother process, it’s advisable to use the same payment method for withdrawals as you did for deposits.
• That’s right – the more you play, the more you can get back, even on bad days.
• There are also security measures to prevent breaches while you’re playing your favourite games.
• According to the Eagle Pass News Leader, a local newspaper, a gunshot reportedly struck the casino entrance and even hit a slot machine inside.
• However, the available payment methods can vary depending on your location.
• The library of jackpot games at Big Lucky includes Absolootly Mad, Mega Moolah, Immortal Romance and many more.
• This cashback is meant to reward player activity, but it’s limited to slot games only—RNG-based table games are excluded.

In addition to the welcome offer, Big Lucky runs several ongoing promotions for players looking to get more out of their gameplay. These include weekly cashback, provider-sponsored tournaments, and random prize drops. The frequency and value of these promotions may vary, but they consistently reward active play—either through leaderboard placements or direct cash returns during specific periods. If you register outside of the Kingbonus link, the bonus will be issued as a standard unlock bonus, meaning you’ll only receive the bonus funds once wagering requirements are met. Registering via Kingbonus, on the other hand, grants a no-sticky bonus, allowing you to use your own funds first and withdraw winnings before the bonus is activated.
You can choose from a broad portfolio that allows you to accumulate cash prizes, although they may be less frequent. The library of jackpot games at Big Lucky includes Absolootly Mad, Mega Moolah, Immortal Romance and many more. You can explore another gameplay perspective in the Crash and Mine games, which feature fast outcomes within seconds. See what other players have shared about their experience and find out whether this casino is a good option for you.

Weekly Cashback

For example, if you receive €10 in cashback, you’ll need to wager €100 before any remaining balance can be cashed out. If you choose to use the bonus funds, a 35x wagering requirement applies to the bonus amount before any remaining funds can be withdrawn. With your bonus selected, you can deposit using various methods like credit/debit cards, MiFinity, or cryptocurrency. For users preferring Neteller, Skrill, or Paysafe, the Utorg solution is also available. It’s not without limitations – 10x wagering on cashback, winnings are not tax-free and vague VIP perks may turn off some high rollers.

What are the most common bonuses on Big Lucky Casino’s promotion pages?

But for regular players who want a clean, modern, no-nonsense casino, this is a solid pick. I cannot attach a confirmation since my banking app does not allow any screenshots, the money has left my bank account though. Lastly I cannot even see the status of that deposit anymore since their transaction list only goes back a week. We only contact players through this official complaint thread or via @casino.guru email addresses. Always check the sender’s domain and verify your resolver’s email by clicking on their avatar visible inside the official complaint thread. Big Lucky provides some general advice on moderation and how to avoid gambling beyond your means.
Players are often happy to use them because they give them extra benefits, and gambling sites use them to entice old and gain new players. Casino bonuses take many different forms, including deposit bonuses, no deposit bonuses, welcome bonuses, bonus codes, free spins, etc. These offers allow you to get something extra from the casino when you create your player account, make a deposit, and/or just simply gamble online. Big Lucky is a new online casino launched exclusively for Kingbonus on the 20th of April 2025. The platform features over 8,000 games from almost 120 providers, including a premium live casino section powered by Evolution and Pragmatic Play. Big Lucky offers everything from classic table games to modern game shows.

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At Big Lucky you will find a massive amount of game providers from top ones like NetEnt to smaller ones you may have not even heard before. Once the site has loaded, click on “Open Account” and complete the registration process in two quick steps. The most popular game providers at Big Lucky Casino are Pragmatic Play, Hacksaw Gaming, and Evolution. Casino.Guru will never ask for payments or access to your accounts to complete KYC. If someone claims to be from Casino.Guru and makes such a request, do not share any information. As of now, authorities have not confirmed any details regarding a shooting, casualties, or an active shooter situation.

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The titles included in the portfolio are PowerUP Roulette, Sweet Bonanza Candyland, and Treasure Island. Big Lucky Casino’s welcome offer flips the script on traditional deposit bonuses. Instead of dangling a huge matched deposit with heavy terms, it gives every player a 10–20% daily cashback based on net losses, with no upper limit. That’s right – the more you play, the more you can get back, even on bad days. The player from Finland had deposited 50€, which was deducted from his bank account but did not reflect in his Big Lucky balance.
After contacting customer service, he learned that the matter was still under investigation, leaving his funds on hold for almost a month without updates. The player eventually marked the complaint as resolved in the system. Our casino review team has thoroughly reviewed Big Lucky Casino and gave it a Below average Safety Index rating. Therefore, it might be better to look for a better casino to play at. To ensure you don’t run into any serious issues once claiming the bonus, we suggest you to look for other online casino bonuses.
Good thing is that players can enjoy of a hefty new player deposit, which is up to 500 euros. This is their default bonus, and it might not be aplicable in all the countries, so make sure to check the website before making a deposit to see what bonus they have for you. It comes from a reputable operated called White Star B.V. They are known from behind several other brands, which means that they have done something correctly. Now what is interesting here, that at least for players in Finland, the casino is a PnP brand.